| The Lowell Five Cent Savings Bank Security Statement | |
Lowell Five's Business and Personal Command Online Banking System combines several proven security technologies designed to protect your financial data. These technologies include: password controlled access, a VeriSign issued digital ID to authenticate the Bank's server, Secure Socket Layer (SSL) protocol for data encryption, a router and firewall to filter and regulate system traffic.
Password Controlled Access To access Business or Personal Command, a customer must enter a unique Login ID and a Password. Your Login ID and Password should be kept confidential.
The Bank's Online System contains a lockout feature to deter users from repeated login attempts. After three unsuccessful attempts to login, the system will lock that user out and the user will need to telephone the Bank before they can re-enter the system. If you believe your password has been compromised, call the Bank immediately at 978.452.1300.
Secure Data Transfer Upon successful login, a Digital ID from VeriSign will authenticate the Bank's server identity and establish a secure session with that customer. Once the Online Banking session is established, your computer and the Bank are in a secure environment. Lowell Five requires the use of 128-bit Secure Socket Layer (SSL) Encryption. Encryption is the process of translating meaningful information into undecipherable code then back into meaningful information. Each time you log on to the Internet Banking System your computer, using an appropriate browser, is assigned a "key" by the Bank. All messages from your computer to the Bank are encrypted based on this 128-bit key. This encrypted information can only be decoded using the Bank's equivalent key. The Bank key is never transmitted on any open network since it resides only on the Bank's system. Each time you log in a different key is assigned so that anyone attempting to break through the encryption would have to start from scratch each time you log in.
Router and Firewall The Bank's systems are protected by "firewalls" set up between the Bank and the Internet. Messages, which arrive at the Bank, must pass through the firewall before they are permitted to reach the Bank's systems. The firewall will reject any unauthorized messages. Lowell Five's systems utilize industry standard security methods. We diligently monitor our systems to detect attempted intrusions or unauthorized access requests. Using the above technologies, your Online Banking transactions are secure.
Privacy Policy Notice
At The Lowell Five Cent Savings Bank, our mission is to meet the financial desires and needs of our customers. As professionals entrusted with sensitive personal and financial information, we respect the privacy of our customers and are committed to treating customer information responsibly. Our Privacy Policy serves as a standard for all our employees regarding the collection, use, retention, and security of your information.
We believe the confidentiality and protection of your customer information is one of our fundamental responsibilities and that your trust is one of our most important assets. Thus, the safekeeping of your customer information is a priority at Lowell Five.
Inquiries Lowell Five recognizes and respects the privacy expectations of our customers. We want our customers to understand our commitment to privacy in our use of customer information. Customers who have questions about this policy or have a question about the privacy of their customer information should visit their local banking center location, call the Bank at 978.452.1300, or email us at info@lowellfive.com.
What You Can Do You can help us protect your privacy by following these simple suggestions:
Click here for a printable version of Lowell Five's privacy notice.
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